Returns Policy

Performance Dog will only accept returns or exchanges if the product is faulty and delivered back to us within 14 days of receipt of purchase. A full refund to the customers card or an exchange of goods to the appropriate value will be issued. Please note that you will be responsible for the cost of returning the goods unless we delivered the item to you in error, or the item is faulty. For your protection we recommend you use a recorded delivery service. Please package the item securely and send it to our returns department at the address to be found on the contact us page. Please include your intial invoice, name and address along with instructions (i.e please credit my account or I would like to make an exchange, etc).  

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